Privacy Policy

Effective Date: 03/03/2026

Last Updated: 03/03/2026

Conn Selmer is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website [insert website URL], interact with us, or purchase our products and services.

Please read this policy carefully to understand our practices regarding your personal data.

Conn Selmer is the data controller responsible for your personal data.

Company Name: Conn Selmer

Registered Address: [Insert address]

Email: [Insert privacy email address]

Telephone: [Insert phone number]

If you have any questions about this Privacy Policy or our data practices, please contact us using the details above.

We may collect and process the following categories of personal data:

• Name
• Email address
• Telephone number
• Billing and delivery address
• Payment information
• Account login details
• Communications you send to us
• Marketing preferences

When you use our website, we may automatically collect:

• IP address
• Browser type and version
• Device type
• Operating system
• Referring website
• Pages visited and time spent
• Cookies and tracking data

We may receive personal data from:

• Payment providers
• Marketing platforms
• Analytics providers
• Social media platforms
• Retail or distribution partners

We use your personal data for the following purposes:

• To provide and manage our products and services
• To process transactions and fulfil orders
• To manage customer accounts
• To respond to enquiries and customer support requests
• To send service related communications
• To send marketing communications where you have opted in
• To improve our website and customer experience
• To comply with legal obligations
• To prevent fraud and enhance security

Under UK GDPR, we rely on one or more of the following lawful bases:

• Performance of a contract
• Legitimate interests
• Consent
• Legal obligation

Where processing is based on consent, you may withdraw consent at any time.

We may share your personal data with:

• Payment processors
• IT and website hosting providers
• Logistics and delivery partners
• Marketing service providers
• Professional advisers
• Regulatory authorities or law enforcement where required

All third parties are required to respect the security of your personal data and treat it in accordance with the law.

If we transfer your personal data outside the United Kingdom or European Economic Area, we ensure appropriate safeguards are in place, such as:

• UK International Data Transfer Agreement
• Standard Contractual Clauses
• Adequacy decisions

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration.

These measures may include encryption, secure servers, access controls and regular security reviews.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and reporting requirements.

Retention periods may vary depending on the type of data and legal obligations.

Under data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request erasure
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent
• Lodge a complaint with the Information Commissioner’s Office

For more information, visit www.ico.org.uk

Our website uses cookies and similar tracking technologies to enhance your experience and analyse website usage.

You can manage your cookie preferences through your browser settings or our cookie consent tool.

For more details, please see our Cookie Policy.

Our website may contain links to third party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children without appropriate parental consent.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.